Setting up a CNAME Record for your Venues Booking Engine

Learn how to setup your venue booking engine to have a custom domain.

If you wish to set up a custom domain for your widget to appear on, then you need to setup a CNAME record to give iVvy permission to display on your own website.

Note: These are simplified instructions, and may vary from domain name manager to domain name manager. You may need to contact your provider directly if you require further instructions.

When creating a CNAME record, do not use the same URL as you currently have a website on.
This would result in your current website being overwritten. If you have not specifically purchased a website name for your widget and you are adding it to your current website, you may need to create a sub domain. 
 

To setup a CNAME record:

1. Log into your domain name manager

2. Edit the domain name and create a CNAME record.
   Please note: Some domain names include a CNAME manager, some may require you to purchase additional DNS Hosting to create a CNAME record.

3. You will be asked for a CNAME record host.

4. The host name will generally be: www

5. The record will need to be:
   “ihs.ivvy.com” for any Oceanic services 
   "ihs.eu-west-2.ivvy.com" for any European services 
   "ihs.us-west-2.ivvy.com" for any North or South American services.

Send the name of your domain or sub domain being used to support@ivvy.com and we will apply the domain name to your booking engine