Replying to a Customer Review

Learn how to respond to clients who leave you a Customer Review on your Marketplace.

Once a client has left your venue a review, you will be sent an email to the same address that your opportunities have been sent to.

Inside the email will be a link that takes you to a form where you can type your reply and submit it.

Note: Your replies are publicly viewable, same as user reviews.

Below is an example as to what the reply form you are presented with will look like: