- Knowledge Base
Replying to a Customer Review
Learn how to respond to clients who leave you a Customer Review on your Marketplace.
Once a client has left your venue a review, you will be sent an email to the same address that your opportunities have been sent to.
Inside the email will be a link that takes you to a form where you can type your reply and submit it.
Note: Your replies are publicly viewable, same as user reviews.
Below is an example as to what the reply form you are presented with will look like: