- Knowledge Base
- Event Setup
Logging a Support Ticket
If you can't find the answer you need in our Help library, the fastest and most effective way of finding a solution is to log a ticket.
To log a Ticket, simply email firstname.lastname@example.org with the following details:
- Your Account Name - This can be found in your URL when on an iVvy page
- A description of the challenge- the more detail you provide will ensure the support team can efficiently resolve your challenge
- Screenshots (if possible)
You will receive an auto reply email with your ticket number once your email has been received.