Creating A Marketing Campaign

Email Campaigns are a cheap and effective way of marketing to your database of contacts.

You can access your marketing from within the an event (if using our iVvy Events Software) or from the the Marketing Tab for our Venue Software customers.

You will first need to set up your marketing group before you can send a email campaign. 

Selecting who will receive your Email Campaign

When sending out an email campaign, you need to have already[link:507:Grouping Contacts into Subscription Groups]with the nominated recipients (whether you ticked and added pre-existing contacts into the group or imported your contacts), or be prepared to send out to your whole database. Once this has been done, you are ready to create your campaign.

Creating A Marketing Campaign

  1. Navigate to Marketing > Email Campaigns

  2. Click  Create Email Campaign

    Email Campaign 1

  3. Select if you would like to create a new campaign, or edit a previously used campaign

  4. Give the Campaign a Name. This is an internal name for your reference only

  5. Add the Email Subject line that you customers will receive. Clicking the icon will allow you to insert custom fields into the email subject, such as the customers first and last name
    Email Campaign 2

  6. The email template allows you to select the design of the marketing campaign. iVvy has some pre-designed templates that you are welcome to use free of charge. If you wish to have one designed to your own branding, the associated fees will be listed on your iVvy contract. The easiest way to create your own template is to select HTML & Text
  7. Select the email address that you wish to send the campaign from
  8. Select the Name of who is sending the Email - This will be the name displayed in your customers inbox
  9. Select your Template
    Email Campaign 3
  10. Click the link to Edit the HTML Version of the Campaign. This will allow you to use the drag and drop editior
  11. Edit your Email. You can do this by dragging ”styles“ from the left hand side of the editing window, into the right hand side. Hover over each element and click the Style button to edit the content of each section.
    Email Campaign 4
  12. When you are done editing your email click Run Spam Check. The Spam Check will determine how likely your email is to end up in your recipient‘s spam filter instead of their inbox. It will give you a score between 1 and 5, 1 being highly unlikely to be flagged as Spam, and 5 being almost certainly flagged as Spam. Learn more about Keeping your Emails out of Spam

  13. When you are done with the Spam check, select Go back to the previous page and click Save.

  14. Click on Click here to edit the Text version of your campaign.

  15. Click on the Clipboard icon with html in small letters on it to transfer the content from the html version into the text version. This saves you typing out the text twice.

  16. Tidy up the text to make the text version look better and be easier to understand. Things like links in your html version will appear ugly or confusing when converted into the text version, so it is important you accurately proof the Text version of your email.

  17. Select Go back to the previous page and click Save.

  18. Click Next.

  19. Select an Unsubscribe Campaign Footer.

  20. Select your Recipients. This can be everyone, no-one, or one of your subscription groups.Click Next.

  21. Send a Test Email to yourself. Select both HTML and Text and type in your email address. When this arrives in your inbox, read through it and make any changes you need by clicking on Edit Email on the progress bar above.

  22. If no changes are needed click Next.

  23. Select the Schedule and click Finish.

You have now finished your Email Campaign. You can view the report on your Email Campaign by going to the Marketing tab, clicking View next to the campaign, then clicking View Report. 

Scheduling your email Campaign

Email campaigns have a few options when deciding when to send out your email campaign. You can “send now”, schedule for a later date, which the system will give you the opportunity to set a date and time it will automatically go out, or not now, and save it to send it manually at a later date.

The scheduling option is based on your accounts time zone that you have set in your account settings. If you have an incorrect time zone set for your account, then you may find that your scheduled marketing campaigns seem to go out a different times to what you set them at.

To check your account time zone navigate to: Settings (Global Settings Cog) > General > Account and scroll down and check your timezone setting.