Adding Or Removing Attendees From Your Registration

Learn how to add or remove attendees from registrations in your event.

There will be times where you will need to add or remove an attendee from your registration.

Note: If you require the removal of the main contact (or the first contact) from a registration, then you will need to cancel the registration and start again. However you can add extra attendees and remove extra attendees as you need.

To add or remove an attendee to a registration:

  1. Navigate to Manage Registrations > Delegate Registrations
  2. Search for the relevant registration > Select and Edit
  3. Click on the 'Attendees' tab

    Edit registrations
  4. You will note for extra attendees there is a replace button. If someone else is attending in their place, you can replace the attendee. Do not just edit the attendee and replace the information as you are wiping the previous attendee from the contact database. You want to replace them. If you wish to delete a extra attendee, then you can click on the ticket box for that attendee and click “Delete”. 

If this is a paid event you will also need to note the following:

  1. Navigate to the Statement Tab within the registration.
  2. If you have added or removed attendees, there may be invoices that will need to be refunded, or paid.